when can i expect my delivery?

We send all of your mills&LEO originals to you free of charge within Australia via Australia Post standard shipping. Usually your products will arrive on your doorstep within 4 to 5 business days (assuming your Doggo doesn’t chase the postman!).

If you simply can’t wait to get your mills&LEO original, we can ship it to you via express post within 1-2 business days at an additional cost.

WHAT ARE YOUR PRODUCTS MADE FROM?

All of our products are hand-crafted and made especially for your beloved Doggos and Puppas. They are made from a durable faux-leather material that is cruelty free. The hardware is made from a strong, lightweight chrome material.

How Do i know what size my puppa will need?

  • Extra Small: 30 x 1.5cm great for Chihuahuas and newborns
  • Small: 37 x 1.5 cm perfect for the Cavi's

how do i know what size my doggo will need?

  • Small: 37 x 1.5 cm perfect for the Cavi's
  • Medium: 42 x 2cm for 'Oodles and Staffis
  • Large: 51 x 2.5cm for spotty Dalmations and Beagles
  • Extra Large: 61 x 2.5cm for the Rotty's and Bernards

Can i place an order from overseas?

Yes, International Shipping is a AUD$20 flat rate. Your parcel will be sent with tracking through Australia post. Calculate postage time straight to your postcode from Melbourne at https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Can I write anything on the personalised product?

Our products are entirely personalised! You can write anything you would like, including numbers and characters on the products. You can even use a few special characters ",.? " We want your Doggos and Puppas to love mills&LEO as much as we do! We don’t allow anything to be put on the collars that could be offensive to the all the other furbabies in the neighbourhood.

CAN I RETURN MY PERSONALISED PRODUCT?

All of our products are made specifically to order. We only get one chance to get the monogramming absolutely perfect, so we ask that you take extra care when typing your doggo and puppa’s name on the order. For this reason, we do not accept returns if you make a mistake or if you change your mind.

Will the leads and collars be strong enough for my doggo?

Our leads and collars have been tried and tested on all sorts of different doggos and puppas! We are confident that they are strong and durable. However, we don’t know the strength of every Doggo or Puppa so we recommend you do your own testing to confirm it is strong enough for your four-legged hulk!

How do I clean my mills&LEO product after a muddy adventure?

Our products are as easy to clean as they are to fall in love with! All you need to do is wipe it with a damp cloth!

Do you have a cat range?

At this stage mills&LEO is exclusively for Doggos and Puppas, but we know that cat lovers can’t wait to join the mills&LEO tribe! For some cats, the Puppas range might be a suitable size but please sign up below to hear about all our new product launches!