What size should I buy?
Extra Small: Neck circumference of 20-26cms
Small: Neck circumference of 27-33cms
Medium: Neck circumference of 29-39cms
Large: Neck circumference of 36-46cms
Extra Large: Neck circumference of 46-56cms
When can I expect my delivery?
We send all of your mills&LEO originals to you free of charge within Australia via Australia Post standard shipping. Usually your products will arrive on your doorstep within 4 to 5 business days.
If you simply can’t wait to get your mills&LEO original, we can ship it to you via express post within 1-2 business days at an additional cost.
What are your collars made from?
All of our products are hand-crafted and made especially for your beloved dogs and puppies. They are made from a durable faux-leather material that is cruelty free. The hardware is made from a strong, lightweight chrome material.
Can I place an order from overseas?
Yes, International Shipping is a AUD$20 flat rate. Your parcel will be sent with tracking through Australia post. Calculate postage time straight to your postcode from Melbourne at https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
Can I write anything on the personalised product?
Our products are entirely custom. You can write anything you would like within 10 characters for each line. These characters can include numbers, letter and a few special characters ",.? " We don’t allow any offensive content.
What is your return policy?
All of our products are made specifically to order. We only get one chance to get the monogramming absolutely perfect, so we ask that you take extra care when typing your personalisation on the order. For this reason, we do not accept returns if you make a mistake or if you change your mind.